Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Se...
Every Worker Enablement engagement is designed and implemented to fit the specific needs of the organization; however, our framework serves as a universal guide to success on your terms: • Align st...
Lost or stolen ID cards should be reported to the IT Support Office where a replacement card can be obtained. There is a $30.00 replacement fee, payable by debit or credit card only, for lost or st...
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
You will need to provide your own laptop, tablet, or presentation-capable smartphone. Depending on your brand or model, you will need to bring an appropriate VGA adapter to connect your device to ...
We are aware that our VPN is currently experiencing connectivity issues resulting in an outage for some users. We are working with our VPN Provider support to resolve this issue. We apologize for ...
In order to process a request for access to Outlook or any Microsoft Enterprise Licenses, please complete the following steps: 1. Submit a Request 2. Select Software Access 3. Complete the required...
Please submit a request to our support team to request a new Mac. Please note that you will require approval from your manager and approvals from IT and finance before it can be procured. Please no...
Summary If your laptop computer or mobile phone (even personal laptop / mobile phone) is lost or stolen please contact IT immediately. We'll send a remote wipe command for the data on your laptop ...
Summary How to back up your most important data by using Chrome Accounts and Google Backup & Sync or Google Drive File Stream. Your computer should be backed up BEFORE an issue occurs. The steps ...